Shipping Policy - Thảo Linh Jewelry
Thảo Linh Jewelry delivers nationwide in discreet, insured packaging so your jewellery reaches you safely.
Coverage & shipping fees
- Free shipping anywhere in Vietnam on your order.
- Shipped with reputable couriers, insured for the value of the goods.
- Packed discreetly, with no description of the contents on the outside of the parcel.
Delivery times
| Area / item type | Estimated time |
|---|---|
| Ho Chi Minh City (in-stock items) | 1 – 3 working days |
| Other provinces (in-stock items) | 5 – 10 working days |
| Made-to-order pieces | Depends on crafting time; we confirm for each order |
These times may change during public holidays, Tết, or due to circumstances on the courier's side.
Checking your delivery
- Please record a video while opening the parcel to protect your rights.
- Check the item, the invoice and the grading report included.
- If anything was damaged in transit, keep everything as it is and contact us right away.
If you live outside Ho Chi Minh City, please also see the deposit and payment process on the “Ordering from other provinces” page.
Shipping support: call / Zalo 0945 006 001 · thaolinhjewelry.vn